We’ve all heard time and time again that to get things done, business owners must start delegating and outsourcing. This sound advice has its own darker side – time you spend tracking your team members’ and vendors’ performance and evaluating their productivity. To run our businesses more effectively we need to become very aware of how our teams use their time performing assigned tasks and use this knowledge to manage them appropriately.
For example, one of your vendors or contractors might not charge much per hour, but will take longer to complete each task, thus costing you more than a more expensive, but more efficient vendor. Or you might discover that small changes to communication process and work flow result in large productivity gains.
By tracking your team’s productivity, you will know when your team members are overworked and when they are underworked and adjust their work loads accordingly. You will also be able to identify and eliminate various online time-wasters and distractions your team deals with. Finally, by tracking how much time your team spent on each task, you can better quantify and analyze each task’s ROI.
Another benefit of productivity and time tracking in team environment is that you will build a knowledge base of time requirements for different types of tasks and projects. This will help you create very accurate time and budget estimates for future projects.
I use an online productivity tool called Rescue Time (available for Mac and Windows) that allows me to easily and effortlessly track how productive my team members are each day.
Rescue Time actually allows you to specify a period of time you want to focus on the projects at hand and will block the parts of the web that you tend to go to without thinking or planning. You can set the number of hours you want to spend in a day on a particular site and Rescue Time will alert you on your email, RSS reader, or by SMS when you run out of time. You can create groups and compare your online stats with other users.
There are Rescue Time widgets for blogs, iGoogle, and Netvibes. You can also create a white-list of sites that you want Rescue Time to pay attention to.
Check out the free trial here and please be sure to let me know your thoughts on this tool after you have used it for a while.
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Being a subcontractor knowing that your manager is watching productivity can be an incentive. If you’d be interested I’d love to have you as a guest on my podcast “Software Savvy Sub” to discuss Rescue Time.
Hi Collette- I am flattered! Shoot me an email and we will set up an interview.